We're sorry that you are dissatisfied with our service, we're sad to see you go.
When we issue accounts, it reserves a section on our server. We pay for the server once your account is made, and because we can't get a refund, we simply cannot offer a refund.
We don't offer refunds, however we do offer plan upgrades and additional lines. This is case-by-case so please open a support ticket and let us know how we can assist you and why you are requesting a refund.