Most likely you are entering in the wrong username or password.
The username and password is CASE Sensitive, so if it contains a capitalized character please be sure to input it correctly as displayed.
Some mistake a lowercase "L" and a capitalized "i" together and if your username or password contains a letter that you are unsure of, please try both.
The application you are using is not compatible with your device. Many third party apps work flawlessly with Pekan TV however some users do report login attempts that do not work with certain apps on certain devices. We suggest you try another application and give that a try.
Some users have URL portal link: http://1.pekan.tv:8080 and some users have URL portal link: http://2.pekan.tv:83
If it does not login properly, then try switching the url server (your account could be on the secondary server).
Some ISPs (your internet provider) could block IPTV as a whole, and this would result in you resetting your router or using a VPN service to get past this issue.